Customer Management
Customer Management
The Centre Management module is a CRM solution with a full profile per centre covering things like centre address, contacts, users, staff, sites, take-up, risk and compliance status, outstanding actions and much more.
Turnaround Times
This module significantly reduces burden and work for your staff as well as streamlining processes for centres and empowering them. It has been proven to cut turnaround times for key AO processes.
Automation
During the configuration stage you decide and can create the form contents and workflow rules as well as things the system should do automatically at the end of an activity – such as automatically updating the centre’s risk rating, visit record at the end of each quality assurance visits or successful application.
Powerful Reporting
Bring all your centre data into one intuitive environment – with real-time dashboards and comprehensive reporting – including the ability to analyse every answer to every question in every quality assurance visit form to identify trends and enhance your standardisation arrangements.
Turnaround Times
This module significantly reduces burden and work for your staff as well as streamlining processes for centres and empowering them. It has been proven to cut turnaround times for key AO processes.